Customer Reviews

Lois Bouchard, GG has been working at Buam Jewelers as an independent jewelry appraiser for approximately three years. Her work has always been very detailed and thorough as is reflected in her professional reports. Ms. Bouchard has also graciously volunteered her time working with Baum Jewelers in helping with fund raising events such as the UNC Childrens’ Hospital in Chapel Hill. Lois has also been instrumental in adding a fine line of quality estate pieces to our store. Her knowledge and credentials as a GIA Graduate Gemologist and Master Valuer Appraiser brings a quality service with high standards to our customers set.

-Clare Baum, Baum Diamonds


“Lois, you rock! We are extremely pleased with your ability to coordinate our pursuit of designing and creating the rings we envisioned! You knew the right professionals that could successfully produce exactly what we were after and when we saw what was created, it was spectacular! I was so happy to have my dream ring come to life and the magnificent sparkle and look is so unique for me it is just how I envisioned it to be! Just like a ring for a princess!!!! I am extremely happy , Thank you to all that were involved in the process of having it come true! Thanks a bunch, Lois!”

Albert and Pamela

Cary, NC 


“Lois Bouchard, GG, is the consummate professional. Yes, she has the credentials, but she also has a great eye and what sets her apart is that she genuinely cares about her customers as individuals. I believe that everyone with whom she interacts, she cares about and wishes to do her best. My wife and I are exceptionally pleased with the time that she spent with us to determine what we were looking for in an engagement ring, quality and size of diamond, etc., and also our wedding bands. She was thorough and extremely helpful. The result was better than we had hoped for and very cost effective as well. We recommend Lois as an expert gemologist and a stellar businesswoman.

EF Brennan

Cary, NC 


“Wow..the ring is amazing. You are right and I am very pleased with the ring and your exceptional service. Thank you so much. She will be amazed!”

Charles Collins

Orlando, FL


Lois Bouchard, GG is an exceptional appraiser with outstanding credentials. If you have purchased jewelry before, you know that it’s difficult to find an honest and qualified appraiser. I was very impressed by her professionalism, attention to detail, and high ethical standards. Lois exceeded my expectations every step of the way. I would recommend her services to anyone.

Lois Bouchard, also served us as an expert witness in a local court case. Due to her years of experience, credentials and knowledge of gems and jewelry being sold in the retail and secondary markets, we won our case and were awarded the full value including court costs and witness fees.

-Melissa Reed


Parting with my late mother’s 5 carat diamond ring was a bit of an emotional experience. However, Lois’s professionalism coupled with her personal attention made the entire process so easy–from mailing the ring to the GIA in New York and her appraisal of the ring to getting bids from buyers and auction houses to concluding the sale. I was impressed not only with Ms. Bouchard’s knowledge and expertise in the field of gemology but also her connections with people in the industry from all over the country–New York, Florida, and California. It is unusual to find someone with such a strong business acumen who can relate to the needs of the individual.

– Lucindy  Willis


Thank you Lois for helping me appraise and sell my diamond. Couldn’t have gone any smoother and feel I got maximum $$’s thanks to you.

-Carol Pulitzer


I recently purchased a diamond ring for my fiancé at a local jeweler.  Since I never experienced purchasing a diamond before, I thought I should have an independent appraiser appraise the ring to make sure the price I paid was valid.  Ms. Bouchard’s professional detailed appraisal soon made me realize that I had overpaid for the ring by more than $2,000.  When I took the appraisal back to the store, I was given a full refund for my purchase.  Ms. Bouchard’s professionalism and expert advice not only educated me but helped me in saving thousands.

-Wayne Davis


I have received a full refund for the bogus diamond earrings and cannot thank you enough!!!!! You saved me!!!!!

I’d like to set up another appointment to have my diamond studs and two rings appraised. Thank you again so very, very much!!!!!

-Linda Graham


We want to thank you for the quality of service you provided with the appraisal of our estate jewelry. Our appraisals were done in a professional and timely manner with great attention to detail and care for each piece. Your expert knowledge of diamonds and gemstones was evident. We were most impressed with your ability to test and identify each and every piece and felt extremely confident with your finished appraisals.

Your impressive credentials speak volumes and certainly exceeded our expectations. It was a pleasure working with you and we look forward to doing business with you in the future. We highly recommend your services to others. Thanks for your personal touch.

-Ted and Lisa Ciesla


I first met Lois years ago while she worked at a high end jewelry store in Raleigh, NC. I was immediately impressed with her knowledge of fine gem stones and her professional and courteous style. Years later, I requested that she appraise my ring for a FMV so that I may sell it as an estate piece. Not only did Lois provide me with a quality professional appraisal but she was very instrumental in selling my ring for an excellent price. I could never have done it without her! Her services more than met my expectations. Lois’ expertise and knowledge combined with her high standards of integrity place her in high demand in the jewelry industry.

-Sherilyn Rhodes


Our insurance agency has recommended Lois Bouchard, GG to many of our customers. Her detailed thorough appraisal reports with colored pictures more than meet our standards. In addition, we have received favorable feedback from our clients about her services on how quickly she can respond to our customer needs and her timely turn around time. Her name has been passed along to our insurance agents.

-Erie Insurance


Lois Bouchard, GG has appraised many pieces for me. I have found her to be highly professional, personable and most of all ‘honest and trustworthy.’ Her appraisals are very thorough. Every conceivable detail is fully described and clearly stated. The accompanied colored digital photograph displays the identified characteristics. I have recommended her to several of my friends without hesitation.

-Doris E. Bethke